1. Scope

These General Terms and Conditions apply to all contracts for the performance of drone light shows and related services concluded between LUMA DRONES UG (limited liability), Mühlenweg 10, 29227 Celle, Germany (hereinafter referred to as "Contractor") and its clients (hereinafter referred to as "Client"). Deviating or supplementary conditions shall only be recognized if confirmed by the Contractor in writing or in text form.

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2. Order Placement

A contract is only concluded upon written confirmation or confirmation in text form by the Contractor. Offers are non-binding unless expressly designated as binding.

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3. Prices and Payment Terms

a) Unless otherwise agreed, a down payment of 30% of the total amount is due within 14 days of the conclusion of the contract.

b) All prices are net prices plus applicable statutory VAT.

c) The Client shall bear all fees for required permits, safety measures, GEMA (performance rights), official requirements, or other external costs, unless otherwise agreed.

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4. Permits and Client’s Duties of Cooperation

a) The Contractor will endeavor to obtain the necessary aviation permits at the Client’s expense. No guarantee is given for the granting of such permits.

b) The Client undertakes to provide the necessary information, declarations of consent, and documents in good time.

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5. Obligations of the Client

a) Provision of suitable premises for carrying out the drone show, including all required permits and approvals.
b) Securing of the safety zone before and during the show and indemnification of the Contractor against claims by third parties.
c) Provision of an adequate power supply (if required) and a contact person on site.

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6. Services of the Contractor

a) The Contractor undertakes to carry out the show carefully and on schedule, unless unforeseeable events (e.g., weather conditions, force majeure, technical malfunctions, no-fly zones) prevent performance.
b) The creative and technical execution of the drone show is at the discretion of the Contractor, unless otherwise agreed in writing.

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7. Cancellation, Termination, Withdrawal

a) In the event of cancellation by the Client, the following flat-rate cancellation fees apply:
– up to 30 days before the date: 0%
– 29 to 10 days before the date: 30%
– less than 10 days before the date: 100%
(calculated on the agreed net total price)

b) If a drone show is canceled or terminated due to force majeure, adverse weather conditions, or permits not being granted, the Client shall bear the costs incurred up to that point, in particular travel, personnel, and preparation costs. The Contractor shall invoice these costs in a verifiable and transparent manner. Individually produced content (e.g., special effects, music licenses) will be charged in full.

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8. Copyright and Promotional Use

a) All content (concepts, show design, data, etc.) is subject to the copyright of the Contractor. Usage rights are only transferred by separate agreement.
b) The Contractor is entitled to use photo and video material of drone shows for its own marketing purposes, including mentioning the Client, its logos, and event information, provided the Client is a business.

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9. Liability

a) The Contractor is fully liable for damages resulting from injury to life, body, or health.
b) For other damages, the Contractor is only liable in cases of intent or gross negligence.
c) In cases of slight negligence of essential contractual obligations, liability is limited to the typical, foreseeable damage.
d) Liability for indirect damages, such as loss of profit, is excluded.
e) The Contractor is not liable for failures caused by technical malfunctions, electromagnetic interference, or weather-related risks.

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10. Data Protection

The provisions of the privacy policy at https://www.lumadrones.de/en/datenschutz.

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11. Jurisdiction and Applicable Law

German law shall apply. The place of jurisdiction for all disputes is Munich.

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12. Severability

Should individual provisions of these GTC be or become invalid, the validity of the remaining provisions shall remain unaffected.

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Contact:
LUMA DRONES UG (limited liability)
Mühlenweg 10
29227 Celle, Germany

Tel.: +49 89 90170594
E-mail: show@lumadrones.de

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Last updated: 26.08.2025