1. Scope

These General Terms and Conditions apply to all contracts for the performance of drone light shows and related services concluded between LUMA DRONES UG (limited liability), Mühlenweg 10, 29227 Celle, Germany (hereinafter referred to as "Contractor") and its clients (hereinafter referred to as "Client"). Deviating or supplementary conditions shall only be recognized if confirmed by the Contractor in writing or in text form.

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2. Order Placement

A contract is only concluded upon written confirmation or confirmation in text form by the Contractor. Offers are non-binding unless expressly designated as binding.

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3. Prices and Payment Terms

a) Unless otherwise agreed, a down payment of 40% of the total amount is due within 7 days of the conclusion of the contract.

b) All prices are net prices plus applicable statutory VAT.

c) The Client shall bear all fees for required permits, safety measures, GEMA (performance rights), official requirements, or other external costs, unless otherwise agreed.

d) The contractor is entitled to withhold the provision of its services until all due payments have been made in full by the client.

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4. Permits and Client’s Duties of Cooperation

a) The Contractor will endeavor to obtain the necessary aviation permits at the Client’s expense. No guarantee is given for the granting of such permits.

b) The Client undertakes to provide the necessary information, declarations of consent, and documents in good time.

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5. Obligations of the Client

a) Provision of suitable premises for carrying out the drone show, including all required permits and approvals.
b) Securing of the safety zone before and during the show and indemnification of the Contractor against claims by third parties.
c) Provision of an adequate power supply (if required) and a contact person on site.

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6. Services of the Contractor

a) The Contractor undertakes to carry out the show carefully and on schedule, unless unforeseeable events (e.g., weather conditions, force majeure, technical malfunctions, no-fly zones) prevent performance.
b) The creative and technical execution of the drone show is at the discretion of the Contractor, unless otherwise agreed in writing.

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7. Performance and cancellation of the show

a) The contractor is obliged to ensure the safe performance of the show. If this is not possible or is jeopardized due to safety-related circumstances, the contractor may postpone, interrupt, or cancel the show. Safe performance is considered the basis of this contract.

b) Such circumstances include, in particular:

    - unfavorable weather conditions (wind > 9 m/s, rain, snow, fog < 1 km visibility, temperatures < 0 °C or > 40 °C),

    - force majeure (e.g., pandemics, natural disasters, strikes, official orders),

    - targeted jamming or spoofing attacks on the date of the show 
    - missing or revoked official permits, insofar as the contractor is not responsible for this,
    - danger from other air traffic.
c) If the show has to be canceled or interrupted as a result of the circumstances mentioned in point 7.b), the client shall bear the costs incurred up to that point for planning, permits, rental, programming, personnel, and logistics. Any refund of amounts already paid or a credit note may be granted in individual cases after consultation.

d) If the booked drone show is canceled for technical reasons and the contractor is responsible for this, the deposit paid by the client will be refunded in full; in this case, the client shall not bear any costs incurred by the contractor up to that point. Further claims by the client remain unaffected by this, provided they are justified by law or contract.

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8. Cancellation by the client

a) The client may cancel the order in writing at any time.

b) In this case, the contractor shall receive the following flat-rate compensation:
    – up to 90 days before the show date: 40% of the total price,
    – 89–31 days: 60%,
    – 30–8 days: 80%,
    – 7 days or less or in case of no-show: 95%.

c) Any external costs that can be proven to have been incurred (e.g., permits, rentals) must always be reimbursed in full.

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9. Copyright and advertising use

a) The concept, mood board, storyboard, show design, and programming are subject to the contractor's copyright. Rights of use shall only be transferred by separate agreement.

b) The client is entitled to use and distribute the recordings, videos, and other media content created during the drone show for their own purposes, in particular for press, marketing, social media, and documentation purposes. Use must be appropriate and truthful and must not impair the reputation or legitimate interests of the contractor. Use of the content in a misleading, falsifying, disparaging, or otherwise reputation-damaging context is prohibited. In the event of a violation of these provisions, the contractor is entitled to demand a contractual penalty appropriate to the individual case. Claims for injunctive relief, damages, and the assertion of further legal rights remain unaffected.
c) The contractor is entitled to use photo and video material from the drone shows for its own marketing purposes, including naming the client, its logos, and information about the event, provided that the client is an entrepreneur.

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10. Liability

a) The Contractor is fully liable for damages resulting from injury to life, body, or health.
b) For other damages, the Contractor is only liable in cases of intent or gross negligence.
c) In cases of slight negligence of essential contractual obligations, liability is limited to the typical, foreseeable damage.
d) Liability for indirect damages, such as loss of profit, is excluded.
e) The Contractor is not liable for failures caused by technical malfunctions, electromagnetic interference, or weather-related risks.

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11. Data Protection

The provisions of the privacy policy at https://www.lumadrones.de/en/datenschutz.

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12. Jurisdiction and Applicable Law

German law shall apply. The place of jurisdiction for all disputes is Munich.

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13. Severability

Should individual provisions of these GTC be or become invalid, the validity of the remaining provisions shall remain unaffected.

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Contact:
LUMA DRONES UG (limited liability)
Mühlenweg 10
29227 Celle, Germany

Tel.: +49 89 90170862
E-mail: show@lumadrones.de

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Last updated: 27.10.2025